Member Journey Mapping
![](https://events.servistarconsulting.com/wp-content/uploads/2022/10/paper-940x350.png)
For Front-line Employees For Leaders and Managers In-Person Event 1 Session 1 Hour of Training Live Online
$1
Limited to 50 participants!
Get your seat locked in now.
What you’ll learn:
Elry, Tansley and Taylor will guide you and your team through the best practices for effective journey mapping:
- Learn how to implement cross-team collaboration
- Plan for content and modeling
- Create a new methodology for evaluating process effectiveness
- Develop a template for mapping journeys and auditing efforts
- Learn how to journey map for multi and omnichannel environments
Facilitators:
![Elry Armaza](https://events.servistarconsulting.com/wp-content/uploads/2023/01/Elry-240x300.jpg)
Chief Transformation Officer
Community Financial Credit Union
![](https://events.servistarconsulting.com/wp-content/uploads/2022/10/thumb_TES_filene-2241_v2_copy_1_-edited-200x300.jpg)
President & CEO
Community Financial Credit Union
![](https://events.servistarconsulting.com/wp-content/uploads/2022/10/Taylor-Speaking_Sized-for-Events-Page-216x300.png)
CEO
ServiStar Consulting
Cost:
This workshop is free to all ServiStar Member Experience Builder clients (past and current).
For non-Member Experience Builder clients, the cost is $799 per credit union.
Limited to two attendees per credit union.
Recommended hotel:
Delta Hotels by Marriott Detroit Novi
37529 Grand River Avenue
Farmington Hills, MI 78335
(248) 653-6060
Email whitney.pickett@servistarconsulting.com for questions.