Member Journey Mapping
April 27 from 8 AM–5 PM
April 28 from 8 AM–2 PM
(times are approximate)
32729 Grand River Avenue
Farmington, Michigan 48336
Email Whitney at email@example.com for questions.
$799 per organization
Limited to 50 participants!
Get your seat locked in now.
What you’ll learn:
Elry, Tansley and Taylor will guide you and your team through the best practices for effective journey mapping:
- Learn how to implement cross-team collaboration
- Plan for content and modeling
- Create a new methodology for evaluating process effectiveness
- Develop a template for mapping journeys and auditing efforts
- Learn how to journey map for multi and omnichannel environments
This workshop is free to all ServiStar Member Experience Builder clients (past and current).
For non-Member Experience Builder clients, the cost is $799 per credit union.
Limited to two attendees per credit union.
Delta Hotels by Marriott Detroit Novi
37529 Grand River Avenue
Farmington Hills, MI 78335
Email firstname.lastname@example.org for questions.