Member Journey Mapping

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For Front-line Employees For Leaders and Managers In-Person Event 1 Session 1 Hour of Training Live Online

$1

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Limited to 50 participants!
Get your seat locked in now.

What you’ll learn:

Elry, Tansley and Taylor will guide you and your team through the best practices for effective journey mapping:

• Learn how to implement cross-team collaboration
• Plan for content and modeling
• Create a new methodology for evaluating process effectiveness
• Develop a template for mapping journeys and auditing efforts
• Learn how to journey map for multi and omnichannel environments

Facilitators:

Cost:

This workshop is free to all ServiStar Member Experience Builder clients (past and current).
For non-Member Experience Builder clients, the cost is $799 per credit union.

Limited to two attendees per credit union.

Recommended hotel:

Delta Hotels by Marriott Detroit Novi
37529 Grand River Avenue
Farmington Hills, MI 78335
(248) 653-6060

Email whitney.pickett@servistarconsulting.com for questions.