Becoming a Sales Champion
Learn How to Thrive in a Sales Environment
Many credit union employees shy away from anything to do with selling. However, to live out a credit union’s mission of improving the financial well-being of its members, selling is a necessity. In this 4-hour livestream course, ServiStar will help your employees understand the concept of relationship selling and give them the confidence to move beyond being order-taking and into trusted advisors.
Becoming a Sales Champion will equip your employees with the tools and practices needed to thrive in today’s challenging sales environment. This live workshop includes lecture, breakout sessions and Q&A with credit union employees from across the country. Learn how to set your credit union up for success and create an extraordinary sales experience.
Who Should Attend?
Any credit union employee who works in a selling position – branch and call center managers, and member service and call center representatives.
- How to identify product and service needs
- How to ask effective questions
- Benefit selling
- Overcoming objections to products and services
- How to ask for the member’s business
- Effective follow-up techniques